Frequently Asked Questions
Find answers to common questions about BHI Senior Living, our communities, and the services we provide.
A Life Plan Retirement Community provides seniors age 62 and above with:
- The privacy of an apartment or cottage home and the companionship of community life
- A wide range of helpful services, such as housekeeping, transportation, and security
- A variety of amenities, such as a fitness center, multipurpose rooms, libraries, dedicated chapels, and various dining venues
- A full calendar of engaging activities, from musical entertainment and trips to interesting regional sites
- A continuum of on-site care that includes assisted living, memory care, skilled nursing, and rehabilitation services
BHI’s Life Plan Retirement Communities in Indiana offer a range of residence choices and community amenities, as well as a full continuum of on-site healthcare.
Life Plan Communities offer a full-service lifestyle right on campus. Residents, however, appreciate having convenient access to greater community amenities such as cultural, recreational, spiritual, and retail offerings. Additionally, residents often choose a location that allows them to maintain close ties with family and friends.
BHI’s Life Plan Retirement Communities are located in popular areas of Indiana, including Hoosier Village in Indianapolis, The Towne House in Fort Wayne, Four Seasons in Columbus, Wesley Manor in Frankfort, and The Barrington of Carmel.
In lieu of homeownership in a Life Plan community, residents purchase the My Plan Experience.
Choosing the My Plan Experience requires a one-time fee known as an entrance fee. BHI Senior Living offers two entrance fee options — a declining balance or an 80% refund. This entrance fee entitles residents to occupy their home, use the common area amenities, programs, and services; and access our healthcare continuum.
Prairie Landing residents pay a monthly service fee that covers a wide variety of services and amenities, from utilities to indoor and outdoor maintenance. The monthly service fee does not fluctuate monthly but rather is adjusted annually based on operating and other expenses. This structure allows for a predictable way of paying for a valuable lifestyle.
While many people may never use the full continuum of care provided on a Life Plan campus, the peace of mind that comes from knowing the services are available allows them to put their worries aside and truly enjoy life. Healthcare services that make life easier include access to Medicare-certified temporary rehabilitation and the ability for one spouse to reside in a higher care setting (such as assisted living or the memory care area) while the other spouse lives close by in the independent living setting.
Access to healthcare services, including assisted living, memory care, skilled nursing, and rehabilitation services, is offered at each of BHI’s Life Plan Retirement Communities in Indiana.
Most Life Plan residents cite the following key reasons for making the decision to move to a Life Plan Community:
- Freedom from home maintenance
- A lifestyle rich with cultural, social, spiritual, educational, and physical opportunities
- Round-the-clock security
- The ability to make choices for your future now (without needing to rely later on children or other family members to make those choices for you)
An Indiana Life Plan Retirement Community sponsored by BHI Senior Living could be the right choice for you or a loved one. Contact us to learn more.
Each BHI community is unique, but all offer vibrant wellness programs, resident clubs, social gatherings, volunteer opportunities, educational seminars, and intergenerational connections. You can be as active—or relaxed—as you choose.
Residents have a voice! Each community has an active Resident Council, ongoing satisfaction surveys, and frequent town halls with leadership to ensure transparency and collaboration.
Welcome Home is our organization-wide customer service training designed to ensure every BHI employee—from nursing to housekeeping—provides a consistent, compassionate, and welcoming experience.
Our staff are supported through scholarship and loan forgiveness programs, ongoing training, and strong organizational values. As a result, many of our campuses have lower-than-average turnover and high employee satisfaction.
Through our partnership with The Smarter Service, residents can access tech concierge services including in-home help, educational classes, and device setup. This empowers residents to use smartphones, computers, smart home devices, and telehealth tools with confidence.
Each community has a sales and marketing coordinator who can walk you through the process. You’ll fill out an application and may provide a deposit to hold your place on the waitlist.
Absolutely! We offer frequent events, tours, informational luncheons, and seasonal open houses for prospective residents and waitlist members. Ask about our “Waitlist Welcome” program!
BHI is a not-for-profit organization guided by faith-based values and over 100 years of experience. Our promise: once you choose a BHI community as your home, it will be your home for life. We reinvest every dollar into enhancing resident care, employee support, enrichment programming, and campus improvements.
No. BHI Senior Living is proud to remain an independent, mission-driven not-for-profit. We are not owned or operated by private equity or real estate investment trusts.
The Journey is BHI’s signature approach to memory support services, offering individualized care, Montessori-based therapies, and caregiver education. Our monthly Journey newsletter supports families with resources and guidance at every step.
Living on Purpose is our resident engagement philosophy that focuses on purpose, connection, and fulfillment. It is being implemented across all BHI communities to ensure that every resident has the opportunity to lead a vibrant and meaningful life.
Yes. BHI partners with HTS (Healthcare Therapy Services) to provide on-site physical, occupational, and speech therapy across our campuses.
Benevolent care ensures that no resident of a BHI Life Plan Community will be asked to leave due to financial hardship they could not have foreseen. It’s a vital part of our mission and made possible through the generosity of donors and our Foundation.