THE BHI ADVAntage
What Makes BHI Senior Living Truly Exceptional
At BHI Senior Living, we don’t just build communities—we nurture a culture of care, connection, and purpose that honors every individual who calls one of our campuses home. For over 100 years, our not-for-profit, faith-based mission has guided us in creating environments where residents thrive at every stage of life.
A Lifelong Promise
We are proud to honor our founding commitment—no resident will be asked to leave their BHI community due to financial hardship. Each year, we provide between $50,000 and $500,000 in benevolent care per campus, ensuring every resident continues to receive care and community, even in the face of unexpected financial challenges.
Honoring Every Story
Our residents are the heartbeat of our mission—and we’re proud to celebrate their lives in meaningful ways:
Centenarian Celebrations
All BHI campuses honor residents who reach 100+ with special displays, stories, and recognition.
Veteran Recognition
Veterans are recognized through events, commemorations, and year-round tributes. We also cover all costs for residents to bring a guest on Honor Flights, and many communities host Virtual Honor Flights so that every veteran can be honored regardless of mobility.
Resident Councils & Surveys
We actively seek resident feedback through formal Resident Council meetings, post-move-in surveys, and annual satisfaction surveys. Your voice helps shape your home.
THE BHI ADVAntage
Customer Service Starts Here
We believe that exceptional service begins with intentional hospitality. That’s why every BHI employee participates in Welcome Home—our organization-wide customer service training program. This initiative empowers staff to deliver compassionate, consistent, and personalized experiences that make every resident feel valued from their first day—and every day thereafter.
Whether it’s a friendly greeting at the front desk, a helping hand in the hallway, or simply remembering someone’s favorite activity, Welcome Home ensures our culture of warmth and respect is felt campus-wide.
Living on Purpose
We’ve launched a new life enrichment initiative—Living on Purpose—across all communities. This wellness-centered program helps residents find joy and meaning through personalized experiences aligned with eight dimensions of purposeful living. Every day is an opportunity to grow, connect, and explore passions.
Memory Support That Honors the Individual
Our memory support program, The Journey, provides a holistic, dignity-driven approach to dementia care. From Montessori-based engagement and sensory programs to monthly Journey Newsletters for caregivers, this signature program helps families feel supported and connected every step of the way.
THE JOURNEY BROCHURE
Learn more about The Journey, our holistic approach to dementia care.
Dementia Guide for Families
Caring for a loved one experiencing memory loss can feel overwhelming, but you’re not alone.
Excellence in Care Starts with Excellence in Partners
BHI Senior Living aligns with the most trusted names in senior living to deliver deliver best-in-class services in every aspect of resident life.
HTS Therapy
Our therapy services partner, HTS, provides outstanding rehabilitation and wellness support with highly skilled professionals who specialize in aging adults.
Morrison Living
Our dining partner brings culinary excellence to each campus with fresh, creative meals, local flavors, and experiences like community cookbooks, chef demonstrations, and sustainable dining initiatives.
The Smarter Service
Our technology concierge partner provides personalized, one-on-one support to help residents confidently navigate today’s digital tools—from smartphones and email to video calls and online safety—so they can stay connected, independent, and stress-free.
Empowering Through Technology
Through our partnership with The Smarter Service, we provide personalized tech concierge services across all communities—from smartphone help to digital literacy classes and virtual family connection tools. Residents stay independent, engaged, and safe in today’s connected world.
Case Study
Take a look at IT in action across our campuses!
Care That Comes to You
Our in-house CarePlus Home Health service extends the promise of high-quality care into the comfort of our residents’ homes, offering skilled nursing and therapy support tailored to individual needs.
Why It All Matters
At BHI, we are more than senior living—we’re a mission. And we’re proud that our communities reflect this in every way, from our promise of lifelong care, to our meaningful partnerships, to the moments of joy shared daily across our campuses.
We’re not just creating homes—we’re cultivating purpose, preserving legacy, and building community in every sense of the word.
Extending Our Impact Beyond Campus
BHI’s commitment to improving lives and strengthening communities extends beyond our campuses. Since our founding in 1905, we have provided both volunteers and financial support to a wide range of initiatives benefiting not only the people who live and work in BHI communities but also in the areas where we are located. In this spirit of service and honoring our legacy of community support, each year BHI selects four areas of focus.
In 2024 BHI has chosen the following four areas:
Veteran’s Initiatives
At BHI we believe that individuals who have served our country should be honored more than once a year. We’re proud to provide support for Veteran’s initiatives both on campus and in the larger community. Each BHI Community has a Veteran’s Memorial and individually recognizes Veterans and their spouses. Additionally, BHI underwrites the airfare for guardians of residents participating in Honor Flights to Washington DC.
Alzheimer’s Disease
Dementia touches us all—affecting not only those living with memory loss, but also their families. While progress has been made in Alzheimer’s research, a cure has yet to be found. BHI residents and staff unite each year to support fundraising efforts that raise awareness and funds to fight this disease.
In June, communities host events for The Longest Day, honoring caregivers and their dedication. In the fall, residents and staff participate in the Walk to End Alzheimer’s, the world’s largest event supporting Alzheimer’s research and awareness.
A Commitment to Learning and Professional Development
BHI communities are not only wonderful places to live, but great places to work. Since the inception of the BHI Foundation in 1986, we have committed resources to employee education. This program provides substantial support for tuition, including undergraduate and graduate degrees, specialized certifications, trade schools and other professional training. Currently, over 60 employees are taking advantage of this potentially life-changing program.
Wellness & Living with Purpose
Good health and the time to enjoy it are among life’s greatest gifts. At BHI Communities, retirement offers residents time to pursue interests, connect with family, and focus on personal wellness. Because well-being looks different for everyone, this year we’re creating new opportunities that support physical, emotional, and spiritual health.
Communities are also building partnerships with charitable organizations, giving residents of all abilities meaningful ways to share their skills, experience, and passions through purposeful engagement.
Ageless Explorers Travel Club at BHI Senior Living
Adventure doesn’t retire. It evolves.
At BHI Senior Living, active living goes far beyond amenities, it’s about experiences that enrich life, foster connection, and reinforce independence. The Ageless Explorers Travel
Club sets BHI apart by offering a thoughtfully designed travel program created specifically for older adults who want to continue exploring the world with confidence and support.
Unlike typical senior living travel programs, Ageless Explorers is resident-driven, professionally coordinated, and intentionally inclusive; allowing residents to pursue meaningful adventures without the stress of planning, logistics, or traveling alone.
A Travel Program Designed With Residents, Not Just For Them
Ageless Explorers is built on resident input. Participants help shape destinations, activity levels, and travel styles, ensuring each trip reflects the interests and comfort of the group.
This collaborative approach creates stronger engagement, higher participation, and experiences that truly resonate with residents, something rarely found in traditional senior
living travel offerings.
University Partnerships in Ohio
BHI Senior Living’s Ohio campuses are uniquely strengthened through formal affiliations with The University of Cincinnati and Miami University.
At Maple Knoll Village, our partnership with UC brings innovative resources like telehealth, wellness support, and intergenerational engagement—helping residents thrive while aging in place.
At The Knolls of Oxford, our collaboration with Miami University creates meaningful daily connections between students and residents, enriching life through shared learning, fresh energy, and forward-thinking programming.
These partnerships keep our communities at the forefront of senior living through connection, innovation, and purpose.
Discover What is Possible with BHI
Whether you’re considering a partnership or simply want to understand the strength behind our communities, we’re here to assist. Connect with us to learn more about the BHI Advantage.